Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 03, 2026 - 05:00 GMT
Update
All systems are operational
Posted Feb 19, 2026 - 14:15 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 03, 2026 - 05:00 GMT
Scheduled
On Tuesday 3rd March at 5am, all Care Control applications will undergo scheduled maintenance. While we cannot confirm the exact duration, this work may result in up to 30 minutes of downtime.
During this period, Mobile, Pocket and eMAR will be unavailable.
Launcher will remain available only for users who have already signed in with their site code. If you have not signed in before 5am, Launcher will not be accessible until the maintenance is complete.
Care Control Cloud will remain accessible as normal.
We apologise for any inconvenience this may cause and thank you for your understanding.
If you need support from our customer service team, please use our Customer Contact Form and we will get back to you as soon as possible.
Posted Feb 19, 2026 - 14:04 GMT
This scheduled maintenance affected: Device Applications (Pocket, Mobile, eMAR, Screens, and Academy).