All Systems Operational

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Welcome to the Care Control Status. On this page, you can view the current status of our systems, including any outages, ongoing issues, or scheduled maintenance activities.
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Please note that our status page updates every 30 minutes. If you are experiencing any issues, we encourage you to revisit the status page in about 30 minutes for the most current updates and information. Thank you for your patience and understanding.

Care Control Databases Operational
Cloud Apps (Care Planning, Admin, HR, Insights, Org Management, Roster, Consolidated Invoicing, CRM and Payroll) Operational
Device Applications (Pocket, Mobile, eMAR, Screens, and Academy) Operational
Website Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - Overnight on 8–9 September, we experienced intermittent connectivity issues affecting parts of our hosted infrastructure, with two main periods of disruption around 23:41 and 00:43 BST.

All services have now been restored and are operating normally. We continue to monitor the platform closely.

We’re sorry for the disruption and any inconvenience caused.

Sep 9, 01:30 BST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.