Intermittent Service Connectivity

Incident Report for Care Control Status

Resolved

Overnight on 8–9 September, we experienced intermittent connectivity issues affecting parts of our hosted infrastructure, with two main periods of disruption around 23:41 and 00:43 BST.

All services have now been restored and are operating normally. We continue to monitor the platform closely.

We’re sorry for the disruption and any inconvenience caused.
Posted Sep 09, 2026 - 01:30 BST