Planned System Maintenance

Scheduled Maintenance Report for Care Control Status

Completed

The scheduled maintenance has been completed.
Posted Jun 25, 2024 - 16:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 25, 2024 - 14:00 BST

Scheduled

We would like to inform you of essential maintenance work scheduled from June 25th to July 4th.

We apologise for the late notice. Ensuring optimal system performance is our priority, and this maintenance is necessary to continue providing you with excellent service. Due to specific requirements, we had to schedule this maintenance at short notice.

Maintenance Window: 2-4 PM daily
Expected Downtime: Brief 1-2 minutes

We aim to minimise any disruption during this period. Thanks for your understanding and patience If you have any questions, please feel free to reach out to us.
Posted Jun 25, 2024 - 09:57 BST
This scheduled maintenance affected: Care Control Databases, Cloud Apps (Care Planning, Admin, HR, Insights, Org Management, Roster, Consolidated Invoicing, CRM and Payroll), and Device Applications (Pocket, Mobile, eMAR, Screens, and Academy).