Care Control Status

All Systems Operational

About This Site

Welcome to the Care Control Status. On this page, you can view the current status of our systems, including any outages, ongoing issues, or scheduled maintenance activities.
To stay informed about any updates or changes, please subscribe for notifications.

Please note that our status page updates every 30 minutes. If you are experiencing any issues, we encourage you to revisit the status page in about 30 minutes for the most current updates and information. Thank you for your patience and understanding.

Uptime over the past 90 days. View historical uptime.
Care Control Databases Operational
90 days ago
100.0 % uptime
Today
Cloud Apps (Care Planning, Admin, HR and Insights) Operational
90 days ago
100.0 % uptime
Today
Device Applications (Pocket, Mobile, eMAR, Screens, and Academy) Operational
90 days ago
100.0 % uptime
Today
Website Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Scheduled App Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 05:00 GMT
Update - All systems are operational
Feb 19, 14:15 GMT
Update - We will be undergoing scheduled maintenance during this time.
Mar 3, 05:00 GMT
Scheduled - On Tuesday 3rd March at 5am, all Care Control applications will undergo scheduled maintenance. While we cannot confirm the exact duration, this work may result in up to 30 minutes of downtime.

During this period, Mobile, Pocket and eMAR will be unavailable.

Launcher will remain available only for users who have already signed in with their site code.
If you have not signed in before 5am, Launcher will not be accessible until the maintenance is complete.

Care Control Cloud will remain accessible as normal.

We apologise for any inconvenience this may cause and thank you for your understanding.

If you need support from our customer service team, please use our Customer Contact Form and we will get back to you as soon as possible.
Feb 19, 14:04 GMT
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

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